Privacy Policy - SmartLandlord

This privacy policy explains how SmartLandlord collects, uses, and protects your personal information when you use our services. We are committed to protecting your privacy and ensuring the security of your data.

Table of contents

  1. Person responsible for data processing
  2. Data collected
  3. Purpose of data processing
  4. Legal basis for data processing
  5. Data transfer to third parties
  6. Storage period
  7. Users' rights
  8. Cookies and Tracking
  9. Data security
  10. Contact for data protection questions

1. Person responsible for data processing

Company: SmartLandlord GmbH
Address: Cosimastr. 121, 81925 Munich, Germany
Registration Court: Munich District Court
Registration Date: January 15, 2024
Managing Director: Dr. Max Mustermann

Important notice

Data processing is carried out in the British Virgin Islands in compliance with international data protection standards.

2. Data collected

Personal data

  • • Name and contact information
  • • Email address
  • • Address and phone number
  • • Birth date
  • • Payment data

Technical data

  • • IP address
  • • Browser information
  • • Device type and OS
  • • Cookies and tracking data
  • • Usage analytics

Payment details

  • • Payment information
  • • Credit card details
  • • Bank account data
  • • Billing address

Data protection guarantee

We implement industry-standard security measures to protect your personal information.

3. Purpose of data processing

Contract fulfillment

Processing orders and providing services

Account management

Managing user accounts and profiles

Service provision

Delivering our platform services

Communication

Customer support and notifications

Marketing

Promotional communications

Website optimization

Improving user experience

Data processing for legitimate interests

We process data based on our legitimate business interests while ensuring your privacy rights are respected.

4. Legal basis for data processing

Art. 6 (1) (b) GDPR - Contract Performance

Processing necessary for the performance of a contract to which you are a party.

Art. 6 (1) (c) GDPR - Legal Obligation

Processing necessary for compliance with a legal obligation.

Art. 6 (1) (f) GDPR - Legitimate Interest

Processing necessary for our legitimate interests, balanced against your privacy rights.

5. Data transfer to third parties

Hosting

Secure cloud infrastructure

Analytics

Usage statistics and insights

Payment providers

Secure payment processing

CRM

Customer relationship management

Email

Email communication services

Cloud storage

Secure data storage

International data transfers

Data may be transferred to Google (USA), Stripe (USA), and AWS (USA) with appropriate safeguards in place.

6. Storage period

User data

Indefinite for active users, 1 year after account inactivity

Analytics data

2 years for Google Analytics data

Data deletion upon request

You can request deletion of your data at any time, and we will process your request within 30 days.

7. Users' rights

Right to information

Access your personal data

Right to correction

Correct inaccurate data

Right to deletion

Request data deletion

Important NOTE

You have comprehensive rights under GDPR including data portability, restriction of processing, and objection to processing.

8. Cookies and Tracking

Necessary cookies

Essential for website functionality

Storage period: Session, Legal basis: Art. 6 (1) (f) GDPR

Analytics cookies

Help us understand website usage

Storage period: 2 years, Legal basis: Art. 6 (1) (a) GDPR

Cookie management

You can manage your cookie preferences in your browser settings or through our cookie consent banner.

IP anonymization

We use IP anonymization for analytics to protect your privacy while maintaining data accuracy.

9. Data security

Data encryption

SSL/TLS encryption for data transmission

Access control

Role-based access restrictions

Password security

We use industry-standard password hashing and multi-factor authentication to protect your account.

10. Contact for data protection questions

Contact Information

privacy@smartlandlord.de
+49 871 20651060
Languages: German, English

Complaints

You have the right to complain to a supervisory authority if you believe your data protection rights have been violated.

Source of the privacy policy

Last updated: July 28, 2025 | Version: 2.1

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